Array slides can be sent at room temperature. Pack the slides with sufficient protective packaging materials to prevent damages during transit. Use traceable shipping methods, such as FedEx or UPS.

Shipping address:

Attn: Array Scanning Service
Full Moon BioSystems, Inc.
754 North Pastoria Avenue
Sunnyvale, CA 94085
United States
Tel: 408.737.2875
Email:

The following documents are required for international shipment. They must be attached to the outside of the package.

1. Airway Bill

• All transportation charges, duty and taxes, and fees must be paid by Sender. Shipments must be delivered duty paid (DDP). (Because the array slides are products of the USA, returning them back to the US is usually duty and tax free. If the required documents are incomplete or missing, duty and taxes may be assessed, and small processing fees may be assessed by USDA or FDA.)

• Be sure to mark the correct billing option to avoid delays.
  • T/C (transportation charge): Sender
  • D/T (duty and taxes): Sender

2. Commercial Invoice – 3 copies

• Blank commercial invoice forms can be found on your carrier’s website.
• Use the following information to prepare your commercial invoice:
  • Item description: Antibody Array on Glass Slides
  • Commodity Code: 3822.90.000
  • Declared Value: $10
  • Shipping Remarks: Contents have no commercial value. Value declared for customs purpose only.
  • Country of Origin: USA

3. Shipper Declaration

Antibody arrays returned to us for scanning may be subject to U.S. Department of Agriculture (USDA) regulations and must be cleared by Customs and Border Protection Agricultural Specialists at the port of arrival before entry into the United States is authorized. A shipper’s declaration is required to accompany the shipment to ensure your package clears US customs quickly and smoothly. The declaration must be prepared to your official letterhead and signed by the sender.  Shipper Declaration Template